Senior Site Reliability Engineer

Chandler, AZ

At Keap, we help small business succeed.

We are the Keap Site Reliability team and we’re looking for a Senior Site Reliability Engineer (SRE) to help build automation for networked systems to increase the simplicity, consistency, security, and availability of our Keap platform. We’re looking for someone that’s passionate about helping small business succeed and who enjoys building tools and systems for scaling web and SaaS infrastructure.

The Work

  • Building automation for networked systems to increase simplicity, consistency, security, availability, and scalability
  • Automating software delivery to cloud
  • Building and testing tools to help build new web based software/hardware environments
  • Creating and configuring monitoring and metrics
  • Deploying and monitoring releases of code to systems
  • Create an environment of end to end ownership where teams deploy and monitor
  • Evaluating current and proposed compute platforms for high availability and scalability
  • Working with developers, systems architects and engineers to build new SaaS products for Keap

Qualifications

  • Experience in automating cloud infrastructure
  • Experience building continuous delivery pipelines
  • Expertise in Linux system administration
  • Experience designing, developing and deploying “A+” provisioning and automation systems for web servers at scale
    • Strong operations experience supporting systems in public and private cloud deployments
    • Strong system and tools development skills (bash, python, ruby, golang, java)
    • Experience using tools to deploy and deliver software and systems (Terraform, Packer, Ansible, Docker, Vagrant, Puppet)
  • Loves technical challenges and analyzing problems to create solutions

Ideally, You Possess…

  • BS in Computer Science/Information Technology or 3-5 years of experience supporting IT/Operations or Development systems
  • Operational experience with code repositories and versioning (Git, svn, github, perforce)
  • System administration skills with relational and non-relational databases (MySQL, Cassandra, ElasticSearch, HBASE, redis, memcached)
  • Solid understanding of virtualization principals, architectures, deployment and administration (vmware, zen, kvm)
  • Solid understanding of Storage, Networking and Compute systems (GCP, GCS, GCE, VPC, AWS, S3)
  • Strong cloud hosting experience, Google Cloud Platform is a plus
  • Ability to write tools to interface with Storage, Networking and Compute CLI and API interfaces
  • Experience supporting a highly available environment

Challenges You Can Help Us Face

  • How do we deploy code anywhere with relative ease?
  • How do we scale private and public clouds to support Keap SaaS growth?
  • How can we make system administration work push button easy?

In 2001, Keap (formerly Infusionsoft) pioneered the sales and marketing automation  category for small business. Today, Keap is the #1 CRM platform in its category. We're 400+ strong and seeking talented and intelligent people to help us on our mission of helping grow small businesses worldwide.

This position is located at our Chandler, AZ office at 1260 South Spectrum Blvd. Chandler AZ 85286.

Helping small businesses succeed

That’s our single most important purpose, and it’s more than just writing on the wall. It’s in the hearts and minds of our employees, and is the burning passion that fuels us to consistently innovate, drive change, and grow ourselves beyond our wildest dreams. To be a part of Keap is to join a cause bigger than yourself, and we think that’s pretty rad!

Dream fulfillment

We believe in people and their dreams at Keap. So much so, we have a dedicated Dream Program that empowers our employees to think big and achieve those dreams—both personally and professionally. Want help setting achievable goals to reach your dreams? Our designated Dream Manager is here to help. Want a space to write out your dreams to spring them into action? Yeah, we have a Dream Room for that.

Flexibility & balance

At Keap, it’s not as much about the time put in or where the work is done as it is about the results achieved. We encourage employees to spend time on (and with) the things that are important to them outside of their careers, so we offer a flexible PTO plan and work-from-home policy that makes that a possibility. Need time off for a vacation to Belize? A mental health day to recharge your batteries? It’s all good as long as it’s a win for you, your team, our customers, and the company.

#keaplife

Helping 5 million small businesses succeed worldwide takes a lot of hustle, and celebrating wins along the way is just a way of life here. We work hard, support one another, and have some fun while we’re at it. Curious about what a peek into #keaplife looks like? Think team builders, spring training outings, a fully stocked cereal bar, a Coke Freestyle machine, ping pong tournaments, an indoor football field meeting area, 24-hour hackathons, Food Truck Fridays, happy hours, even breakfast with one of our execs, just to name a few—phew.

Total rewards

We understand how important it is to have top-notch benefits, and offer a comprehensive package that supports our employees and their families. This includes:

  • Health, vision, and dental insurance
  • Stock options for every employee
  • Life insurance
  • Bonus programs
  • Well-being program
  • And so much more!

Dedication to diversity & inclusion

We realize the power of diverse perspectives, experiences, and backgrounds. Keap is an environment focused on inclusion and education—whether that’s hosting diversity weeks highlighting different cultures, or holding professional workshops for our Empow(her) group that celebrates and supports women in the workplace.

We're growing fast

Follow us on LinkedIn for more openings.

Follow now
image of employees
image of employees image of employees

Why the name change?

Our new product, Keap, is pioneering smart client management, just as Infusionsoft did for sales and marketing automation 18 years ago.

We believe there’s a better way to manage sales for service businesses both big and small. And that’s Keap—one company with two products to serve all small businesses.

Smart client management software that helps turn incoming leads into satisfied clients.

The #1 all-in-one CRM and advanced marketing automation platform, as rated by G2 Crowd.

Keep serving. Keep striving. Keep growing.