Data Scientist

Chandler, Arizona

80% of small businesses fail in their first 18 months. At Keap, we aim to change that.

We don’t just say it, we work to help small businesses succeed every day. Our full commitment to this mission means there will be long days and incredible challenges. We expect you to bring hustle, grit and passion to the table. You will need to take proactive ownership and improve yourself constantly in a high-intensity startup atmosphere. But the reward?

You will learn. You will grow your skills. And most importantly -- you may just contribute to something larger than yourself.

The Role

As a Data Scientist at Keap, you will own the entire data science pipeline for each of your projects. This includes defining the business problem, gathering and preparing relevant data, feature engineering, modeling, productization, monitoring model performance and presenting solutions to key stakeholders. You will also work with the analytics team to scale your knowledge, perform ad-hoc statistical analysis, and extract actionable insights to solve business problems.

Objectives 

  1. Contribute heavily to impactful company-wide projects and solutions.
  2. Improve data science processes and throughput by performing and /or automating data sourcing, cleaning, modeling and output analysis.
  3. Answer business questions with statistical analysis using SQL and Python

Daily Execution Excellence

  • Design, construct, and maintain highly scalable data science tools including:
    • Use SQL to pull necessary modeling data, including necessary cleaning and pre-processing
    • Exploring data to find interesting trends, actionable insights, and make recommendations
    • Derive new features from existing data to improve model accuracy and stability
    • Perform ad-hoc statistical analysis and extract actionable insights for analytics stakeholders
    • Develop models for inference and prediction - owning the entire process from data sourcing, to model selection and validation.Productize models, and monitor model performance over time
  • Find new opportunities for analytics and data science to provide value to stakeholders
  • Work with the analytics team to build new analysis tools and metrics for measuring Keap as a business
  • Interface with internal data customers to gather requirements

Expertise and Qualifications:

  • Experience with machine learning, data mining, statistical analysis
  • Strong analytical skills, and ability to quickly derive interesting correlations and insights
  • Knowledge of cloud platforms (we use Google Cloud Platform (GCP)) and experience developing data science applications on the cloud platforms
  • Knowledge of web frameworks to deploy data science applications (Flask)
  • Experience with a modern data warehouse technology (we use Google BigQuery) and relevant database best practices
  • Fluency in SQL and Python, as well as a deep understanding of statistical analysis, experiment design, and common pitfalls of data analysis
  • Experience with Business Intelligence and visualization tools (Looker) strongly preferred
  • Experience with data engineering tools for productizing models (Apache Airflow, Docker, Google Kubernetes Engine, Spark) strongly preferred
  • A self-starter attitude with an enthusiasm to work in a fast-paced, team-oriented, start-up environment.

What you’ll need to have/Competencies:

  • Actively listen and check for understanding and commitment
  • Perform with daily execution excellence, attention to detail, utmost accuracy, deadline-driven
  • Assist in assessing risk, benefits and considerations of alternatives
  • Continue to work through priorities without being prompted; proactive self-starter
  • Conveys a thorough understanding of own organization’s strategies as well as its strengths,
    weaknesses and opportunities
  • Encourage a customer-focused mentality, including both internal customers and partners
  • Can easily share project status updates at any given time
  • Work with or lead others to re-prioritize work and reschedule commitments as necessary
  • Contribute positively to team dynamics
  • Manage change within immediate team and support larger change efforts
  • Identify barriers to effective collaboration and escalate issues if unable to resolve

Work Environment:

This job operates in a fun yet professional office environment. This role routinely uses standard office equipment such as computers and phones.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit, look, talk or hear. The employee is frequently required to sit; speak; listen; use hands to finger; and reach with hands and arms.

Position Type and Expected Hours of Work:

This is a full-time position. Usual days and hours of work are Monday through Friday, between the hours of 8 a.m. to 5 p.m, with extended hours seldom required to achieve a deadline.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

Helping small businesses succeed

That’s our single most important purpose, and it’s more than just writing on the wall. It’s in the hearts and minds of our employees, and is the burning passion that fuels us to consistently innovate, drive change, and grow ourselves beyond our wildest dreams. To be a part of Keap is to join a cause bigger than yourself, and we think that’s pretty rad!

Dream fulfillment

We believe in people and their dreams at Keap. So much so, we have a dedicated Dream Program that empowers our employees to think big and achieve those dreams—both personally and professionally. Want help setting achievable goals to reach your dreams? Our designated Dream Manager is here to help. Want a space to write out your dreams to spring them into action? Yeah, we have a Dream Room for that.

Flexibility & balance

At Keap, it’s not as much about the time put in or where the work is done as it is about the results achieved. We encourage employees to spend time on (and with) the things that are important to them outside of their careers, so we offer a flexible PTO plan and work-from-home policy that makes that a possibility. Need time off for a vacation to Belize? A mental health day to recharge your batteries? It’s all good as long as it’s a win for you, your team, our customers, and the company.

#keaplife

Helping 5 million small businesses succeed worldwide takes a lot of hustle, and celebrating wins along the way is just a way of life here. We work hard, support one another, and have some fun while we’re at it. Curious about what a peek into #keaplife looks like? Think team builders, spring training outings, a fully stocked cereal bar, a Coke Freestyle machine, ping pong tournaments, an indoor football field meeting area, 24-hour hackathons, Food Truck Fridays, happy hours, even breakfast with one of our execs, just to name a few—phew.

Total rewards

We understand how important it is to have top-notch benefits, and offer a comprehensive package that supports our employees and their families. This includes:

  • Health, vision, and dental insurance
  • Stock options for every employee
  • Life insurance
  • Bonus programs
  • Well-being program
  • And so much more!

Dedication to diversity & inclusion

We realize the power of diverse perspectives, experiences, and backgrounds. Keap is an environment focused on inclusion and education—whether that’s hosting diversity weeks highlighting different cultures, or holding professional workshops for our Empow(her) group that celebrates and supports women in the workplace.

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Why the name change?

Our new product, Keap, is pioneering smart client management, just as Infusionsoft did for sales and marketing automation 18 years ago.

We believe there’s a better way to manage sales for service businesses both big and small. And that’s Keap—one company with two products to serve all small businesses.

Smart client management software that helps turn incoming leads into satisfied clients.

The #1 all-in-one CRM and advanced marketing automation platform, as rated by G2 Crowd.

Keep serving. Keep striving. Keep growing.