Security focused Site Reliability Engineer

Chandler, AZ

We are the Keap Site Reliability team and we’re looking for a Site Reliability Engineer (SRE) who is fired up about information security as well as building automation for networked systems to increase the simplicity, consistency, and availability of our Keap platform. We’re looking for someone that’s passionate about helping small businesses succeed and who enjoys building tools and systems for scaling web and SaaS infrastructure.

The Work

  • Proving security guidance to Application Developers, Engineering and Operations partners to help them meet Information Security Requirements
  • Providing security guidance to Application Developers, Engineering and Operations partners to help them meet Information Security requirements
  • Deploying security preventative and detective tools and controls for our Google cloud infrastructure
  • Building and reviewing security metrics to measure security effectiveness
  • Conduct periodic network scans to find any vulnerability
  • Conduct penetration testing, simulating an attack on the system to find exploitable weaknesses
  • Monitor networks and systems for security breaches, through the use of software that detects intrusions and anomalous system behavior
  • Identify cybersecurity threats and mitigation strategies, with a focus on the impact of emerging technology (Cloud, CI/CD)
  • Perform security assessments of applications and systems using penetration and vulnerability testing and risk analysis
  • Respond immediately to cyber security related incidents and provide a thorough retrospective analysis
  • Building automation for networked systems to increase simplicity, consistency, security, availability, and scalability
  • Automating software delivery to cloud
  • Building and testing tools to help build new web based software/hardware environments
  • Creating and configuring monitoring and metrics
  • Deploying and monitoring releases of code to systems
  • Create an environment of end to end ownership where teams deploy and monitor
  • Evaluating current and proposed compute platforms for high availability and scalability
  • Working with developers, systems architects and engineers to build new SaaS products for Keap



  • Knowledge and experience audit reviews, risk assessments, secure SDLC, vulnerability assessments, secure configurations, patch management, etc.
  • Knowledge of risk assessment tools, technologies and methods
  • Knowledge and experience in using computer forensic tools, technologies and methods
  • Experience in automating cloud infrastructure
  • Experience building continuous delivery pipelines
  • Expertise in Linux system administration
  • Strong knowledge of security standards such as OWASP top 10 and remediations.
  • Knowledge of coding in Java, Javascript, Objective-C. PHP, Python, CSS, HTML
  • Loves technical challenges and analyzing problems to create solutions


Ideally, You Possess…

  • BS in Computer Science/Information Technology or 3-5 years of practical experience 
  • Knowledge of PCI, GDPR, HIPAA
  • Expert knowledge and understanding of information security practices and policies, including Information Security Frameworks, Standards, and best practices
  • Knowledge and understanding of network security including firewalls and IDS
  • Ability to discuss information security risks at a detailed technical levelOperational experience with code repositories and versioning (Git, svn, github, perforce)
  • System administration skills with relational and non-relational databases (MySQL, Cassandra, ElasticSearch, HBASE, redis, memcached)
  • Cloud hosting experience, Google Cloud Platform is a plus
  • Experience supporting a highly available environment


Challenges You Can Help Us Face

  • How do we deploy code anywhere with relative ease?
  • How do we secure our applications and detect security threats?
  • How do we scale private and public clouds to support Keap SaaS growth?
  • How can we make system administration work push button easy?


In 2001, Keap (formerly Infusionsoft) pioneered the sales and marketing automation  category for small business. Today, Keap is the #1 CRM platform in its category. We're 400+ strong and seeking talented and intelligent people to help us on our mission of helping grow small businesses worldwide.

This position is located at our Chandler, AZ office at 1260 South Spectrum Blvd. Chandler AZ 85286.

At Keap, we celebrate diversity and inclusion for the benefit of our employees, our products, our community, and to help small businesses succeed.  We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.

Helping small businesses succeed

That’s our single most important purpose, and it’s more than just writing on the wall. It’s in the hearts and minds of our employees, and is the burning passion that fuels us to consistently innovate, drive change, and grow ourselves beyond our wildest dreams. To be a part of Keap is to join a cause bigger than yourself, and we think that’s pretty rad!

Dream fulfillment

We believe in people and their dreams at Keap. So much so, we have a dedicated Dream Program that empowers our employees to think big and achieve those dreams—both personally and professionally. Want help setting achievable goals to reach your dreams? Our designated Dream Manager is here to help. Want a space to write out your dreams to spring them into action? Yeah, we have a Dream Room for that.

Flexibility & balance

At Keap, it’s not as much about the time put in or where the work is done as it is about the results achieved. We encourage employees to spend time on (and with) the things that are important to them outside of their careers, so we offer a flexible PTO plan and work-from-home policy that makes that a possibility. Need time off for a vacation to Belize? A mental health day to recharge your batteries? It’s all good as long as it’s a win for you, your team, our customers, and the company.


Helping 5 million small businesses succeed worldwide takes a lot of hustle, and celebrating wins along the way is just a way of life here. We work hard, support one another, and have some fun while we’re at it. Curious about what a peek into #keaplife looks like? Think team builders, spring training outings, a fully stocked cereal bar, a Coke Freestyle machine, ping pong tournaments, an indoor football field meeting area, 24-hour hackathons, Food Truck Fridays, happy hours, even breakfast with one of our execs, just to name a few—phew.

Total rewards

We understand how important it is to have top-notch benefits, and offer a comprehensive package that supports our employees and their families. This includes:

  • Health, vision, and dental insurance
  • Stock options for every employee
  • Life insurance
  • Bonus programs
  • Well-being program
  • And so much more!

Dedication to diversity & inclusion

We realize the power of diverse perspectives, experiences, and backgrounds. Keap is an environment focused on inclusion and education—whether that’s hosting diversity weeks highlighting different cultures, or holding professional workshops for our Empow(her) group that celebrates and supports women in the workplace.

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