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Manager of Software Engineering - Back End

Chandler, AZ

The Role

We are the Software Engineering team and we build amazing experiences for our users. Do you have experience leading a team of engineers? Are you looking for new challenges, autonomy over your ideas, and a place where you can provide immediate impact? As the Development Manager on our Data Team, you will be responsible for building and delivering Keap products to our customers. You will be working with very talented, skilled and passionate developers, testers and product owners that create products to help small businesses succeed. This particular role will lead Keap’s data analytics engineering team and platform services engineering team. 

The Work

  • Deliver on product and platform initiatives
  • Improve engineering and operational excellence
  • Multiply talent on the data software development team

Daily Execution Excellence

  • Provide leadership and guidance to coach and motivate engineering teams to achieve optimum performance. Monitor and conduct performance management reviews of direct reports.
  • Work collaboratively with senior management and cross-functional development teams to define, develop, and refine requirements and features of customer facing software products.
  • Contribute to and influence conversations regarding priority.
  • Ensure successful and on-time delivery of software that meets commitments from design through to release.
  • Develop project plans specifying goals, staffing and scheduling. Identify risks, contingency plans and allocation of resources.
  • Participation and enthusiasm in recruiting the best engineers for your team.. 

Education and Experience Requirements

  • 3+ years of experience managing small back end engineering teams
  • 8+ years of experience as developer plus 3+ years as a people manager
  • Solid insight into data management
  • In-depth backend services API knowledge and experience  
  • Experience with Java-based technologies
  • Usage of Jira, Zenhub, or comparable issue tracking system
  • Experience with Agile Methodologies
  • Project Management experience
  • Ability to manage communications with numerous stakeholders
  • Experience planning and prioritizing multiple projects with multiple stakeholders

About Keap

In 2001, Keap (formerly Infusionsoft) pioneered the sales and marketing automation category for small business. Today, Keap is the #1 CRM platform in its category. We're 400+ strong and seeking talented and intelligent people to help us on our mission of helping grow small businesses worldwide.

This position is located at our Chandler, AZ office at 1260 South Spectrum Blvd. Chandler AZ 85286

At Keap, we celebrate diversity and inclusion for the benefit of our employees, our products, our community, and to help small businesses succeed. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.

Helping small businesses succeed

That’s our single most important purpose, and it’s more than just writing on the wall. It’s in the hearts and minds of our employees, and is the burning passion that fuels us to consistently innovate, drive change, and grow ourselves beyond our wildest dreams. To be a part of Keap is to join a cause bigger than yourself, and we think that’s pretty rad!

Dream fulfillment

We believe in people and their dreams at Keap. So much so, we have a dedicated Dream Program that empowers our employees to think big and achieve those dreams—both personally and professionally. Want help setting achievable goals to reach your dreams? Our designated Dream Manager is here to help. Want a space to write out your dreams to spring them into action? Yeah, we have a Dream Room for that.

Flexibility & balance

At Keap, it’s not as much about the time put in or where the work is done as it is about the results achieved. We encourage employees to spend time on (and with) the things that are important to them outside of their careers, so we offer a flexible PTO plan and work-from-home policy that makes that a possibility. Need time off for a vacation to Belize? A mental health day to recharge your batteries? It’s all good as long as it’s a win for you, your team, our customers, and the company.

#keaplife

Helping 5 million small businesses succeed worldwide takes a lot of hustle, and celebrating wins along the way is just a way of life here. We work hard, support one another, and have some fun while we’re at it. Curious about what a peek into #keaplife looks like? Think team builders, spring training outings, a fully stocked cereal bar, a Coke Freestyle machine, ping pong tournaments, an indoor football field meeting area, 24-hour hackathons, Food Truck Fridays, happy hours, even breakfast with one of our execs, just to name a few—phew.

Total rewards

We understand how important it is to have top-notch benefits, and offer a comprehensive package that supports our employees and their families. This includes:

  • Health, vision, and dental insurance
  • Stock options for every employee
  • Life insurance
  • Bonus programs
  • Well-being program
  • And so much more!

Dedication to diversity & inclusion

We realize the power of diverse perspectives, experiences, and backgrounds. Keap is an environment focused on inclusion and education—whether that’s hosting diversity weeks highlighting different cultures, or holding professional workshops for our Empow(her) group that celebrates and supports women in the workplace.

We're growing fast

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