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Senior Copywriter

Chandler, Arizona

Keap liberates and empowers entrepreneurs. Our leading Sales and Marketing Automation platform is built on 20 years of experience working with over 200,000 entrepreneurs to grow sales and save time in the process. We're growing fast and have big goals. Join the team and build campaigns, launch creative, optimize our website, and serve Keapers across the company.

Keap’s Creative Team is seeking a conversion-focused Senior Copywriter to add passion and value to our messaging that speaks to our target audience. Push the brand forward and round out our team with world-class copywriting skills. Work in a team that's high trust and low-ego. You’d report to the Manager of Creative, under the Director of Creative and Product Marketing, within the Marketing Org.

Core capabilities

  • Polished writing skills
  • Compelling headline and CTA creation
  • Conversion-focused copy
  • Awareness of user experience and SEO impact

What you will do

  • Keep projects on track and messaging on target
  • Communicate value of our product & services in easy-to-understand terms
  • Communicate passion, humor, and confidence where appropriate
  • Proactively pitch new and divergent concepts to the team and Leadership
  • Take initiative to improve upon stakeholder ideas and messaging points
  • Weave brand, product, SEO, and business needs together in compelling copy
  • Write short and longform copy for, email nurtures, customer success stories, and more
  • Write conversational copy for chat scripts and in-app experiences
  • Write omni-channel ad and script copy for campaigns
  • Ship pristine documents to internal ‘clients’
  • Improve or create new creative processes as a strategic partner

What you bring to the table

  • Exceptional written and verbal communication skills
  • Active listening and nimble thinking
  • Confidence to take risks and humility to take feedback
  • Iterative mindset to copy creation
  • Eagerness to gain team buy-in early
  • Strategic partnership with internal ‘clients’
  • Desire to collaborate with design, video, and other writers
  • Comfort with data-driven decision-making
  • Appetite for problem-solving in a landscape that changes quickly
  • Self-managed with time and tasks

Technical nitty-gritty

  • Experience writing for Saas or digital products
  • Advanced in Google Docs (where all our writing happens)
  • Strong foundation in writing for the web and online experiences
  • Bonus: Experience writing for UX needs
  • Bonus: Experience with collaborative programs like Miro or even Figma (if not, we will teach you!)

**Please submit a cover letter and a link to your portfolio with your resume**

About Keap

In 2001, Keap (formerly Infusionsoft) pioneered the sales and marketing automation category for small business. Today, Keap is the #1 CRM platform in its category. We're 400+ strong and seeking talented and intelligent people to help us on our mission of liberating and empowering entrepreneurs worldwide..

At Keap, we celebrate diversity and inclusion for the benefit of our employees, our products, our community, and to help small businesses succeed. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.

Helping small businesses succeed

That’s our single most important purpose, and it’s more than just writing on the wall. It’s in the hearts and minds of our employees, and is the burning passion that fuels us to consistently innovate, drive change, and grow ourselves beyond our wildest dreams. To be a part of Keap is to join a cause bigger than yourself, and we think that’s pretty rad!

Dream fulfillment

We believe in people and their dreams at Keap. So much so, we have a dedicated Dream Program that empowers our employees to think big and achieve those dreams—both personally and professionally. Want help setting achievable goals to reach your dreams? Our designated Dream Manager is here to help. Want a space to write out your dreams to spring them into action? Yeah, we have a Dream Room for that.

Flexibility & balance

At Keap, it’s not as much about the time put in or where the work is done as it is about the results achieved. We encourage employees to spend time on (and with) the things that are important to them outside of their careers, so we offer a flexible PTO plan and work-from-home policy that makes that a possibility. Need time off for a vacation to Belize? A mental health day to recharge your batteries? It’s all good as long as it’s a win for you, your team, our customers, and the company.


Helping 5 million small businesses succeed worldwide takes a lot of hustle, and celebrating wins along the way is just a way of life here. We work hard, support one another, and have some fun while we’re at it. Curious about what a peek into #keaplife looks like? Think team builders, spring training outings, a fully stocked cereal bar, a Coke Freestyle machine, ping pong tournaments, an indoor football field meeting area, 24-hour hackathons, Food Truck Fridays, happy hours, even breakfast with one of our execs, just to name a few—phew.

Total rewards

We understand how important it is to have top-notch benefits, and offer a comprehensive package that supports our employees and their families. This includes:

  • Health, vision, and dental insurance
  • Stock options for every employee
  • Life insurance
  • Bonus programs
  • Well-being program
  • And so much more!

Dedication to diversity & inclusion

We realize the power of diverse perspectives, experiences, and backgrounds. Keap is an environment focused on inclusion and education—whether that’s hosting diversity weeks highlighting different cultures, or holding professional workshops for our Empow(her) group that celebrates and supports women in the workplace.

We're growing fast

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