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VP, Content

Chandler

About Keap

Keap liberates and empowers entrepreneurs to strengthen families, communities and economies. Our leading Sales and Marketing Automation platform is built on 20 years of experience working with over 200,000 entrepreneurs to grow sales and save time in the process. We're growing fast and have big goals. 

See how your unique perspectives and experiences contribute to achieving those goals …

The Role

We’re seeking an experienced, strategically-minded manager to lead our content generation team. This is a vital role leading the creative & content team within Marketing and working across marketing leadership to establish content and messaging strategy. 

We have a great foundation in place with good growth over the last three years. We’re looking for a leader with experience taking a well-performing program and creating the next stage of growth. You’ll be data-driven and SEO savvy, have demonstrated experience growing a program in a SaaS environment, the ability to scale a content program across multiple outbound programs, and exceptional people leadership skills. Work closely with a unique team that’s a mix of content creators, copywriters, developers, marketers, growth hackers, multimedia, and other designers. You will report to the CMO.

Duties and Responsibilities:

  • Develop a deep understanding of the brand, product and service offering, and audience base
  • Manage the content creation team, including writers, designers and video producers.
  • Demonstrate and expect the highest quality content production, serving as a visionary for the company’s content programs
  • Support our organic SEO initiatives
  • Coordinate and deliver content projects for various teams and orgs, and throughout the customer lifecycle
  • Enable growth and acquisition goals through content that performs at every level of the funnel
  • Multi-task and be flexible, able to shift from one project to another as needed
  • Leverage vendors, contractors, and offshore teams when needed and make staffing / operational recommendations
  • Operate as a player/coach, also delivering high-quality content projects as needed

Qualifications:

  • Mastery of content strategy and best practices in content marketing
  • Strategic thinker, able to help shape our content needs to achieve organizational goals
  • Strong people management skills and ability to level up our content creators
  • Strong project management skills

Preferred Education and Experience:

  • 10+ years SaaS experience and/or agency experience, including professional management and content generation experience
  • College Degree in Communications, English, Marketing, or Journalism

Our Keapers bring the hustle, grit and passion to everything they do. Through our 7 core values, you will be expected to:

  • Listen to, care for, and serve the diverse people central to our purpose (We Genuinely Care)
  • Have a forever curious, learn-it-all mindset and value learning over knowledge (We Learn Always)
  • Face challenges with grit and optimism to achieve your goals  (We Own It)
  • Build trust through transparency and open, authentic communication (We Build Trust)
  • Work with humility and gratitude to work collaboratively (We Check Ego)
  • Believe in people and champion their dreams (We Dream Big) *as well as your own
  • Work as one team, unified in our Purpose and Mission (We Win Together)

Candidates must currently be legally authorized to work in the United States without sponsorship. 

At Keap, we celebrate diversity and inclusion for the benefit of our employees, our products, our community, and to help small businesses succeed. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.

Keap’s corporate office is located at 1260 South Spectrum Blvd. Chandler AZ 85286.

Helping small businesses succeed

That’s our single most important purpose, and it’s more than just writing on the wall. It’s in the hearts and minds of our employees, and is the burning passion that fuels us to consistently innovate, drive change, and grow ourselves beyond our wildest dreams. To be a part of Keap is to join a cause bigger than yourself, and we think that’s pretty rad!

Dream fulfillment

We believe in people and their dreams at Keap. So much so, we have a dedicated Dream Program that empowers our employees to think big and achieve those dreams—both personally and professionally. Want help setting achievable goals to reach your dreams? Our designated Dream Manager is here to help. Want a space to write out your dreams to spring them into action? Yeah, we have a Dream Room for that.

Flexibility & balance

At Keap, it’s not as much about the time put in or where the work is done as it is about the results achieved. We encourage employees to spend time on (and with) the things that are important to them outside of their careers, so we offer a flexible PTO plan and work-from-home policy that makes that a possibility. Need time off for a vacation to Belize? A mental health day to recharge your batteries? It’s all good as long as it’s a win for you, your team, our customers, and the company.

#keaplife

Helping 5 million small businesses succeed worldwide takes a lot of hustle, and celebrating wins along the way is just a way of life here. We work hard, support one another, and have some fun while we’re at it. Curious about what a peek into #keaplife looks like? Think team builders, spring training outings, a fully stocked cereal bar, a Coke Freestyle machine, ping pong tournaments, an indoor football field meeting area, 24-hour hackathons, Food Truck Fridays, happy hours, even breakfast with one of our execs, just to name a few—phew.

Total rewards

We understand how important it is to have top-notch benefits, and offer a comprehensive package that supports our employees and their families. This includes:

  • Health, vision, and dental insurance
  • Stock options for every employee
  • Life insurance
  • Bonus programs
  • Well-being program
  • And so much more!

Dedication to diversity & inclusion

We realize the power of diverse perspectives, experiences, and backgrounds. Keap is an environment focused on inclusion and education—whether that’s hosting diversity weeks highlighting different cultures, or holding professional workshops for our Empow(her) group that celebrates and supports women in the workplace.

We're growing fast

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