🎉 Save up to 20% with our annual plans. Click here.

Sales Development Representative


With under 400 employees, Keap is a medium-sized business based in Chandler, Arizona, and serves to liberate and empower entrepreneurs, to strengthen families, communities, and economies. When you ask most Keapers, whether past or present their favorite part of working at Keap, the response will have something to do with our people, affectionately known as Keapers.

At Keap, we ask that you build connections with your team and/or cross-functional teams. You will create meaningful work that makes a difference in how you develop your career and how you contribute in leading our Sales and Marketing Automation platform that's built on 20 years of experience working with small businesses; to grow their sales and save time in the process.  All in an environment with others who are passionate about driving success through collaboration, energy and fun.

The Role

The Sales Development Specialist is a pre-sales role qualifying leads for the sales team. This position does not require you to close sales. This position offers the opportunity to learn and grow in a sales environment. On Target Earnings the first year will fall somewhere between 60k-80k!

 The Work

  • High Volume outbound dialing to identify, prospect, develop and qualify leads to be handed off to the sales team.
  • Follow-up with leads from various sources including the website, purchased leads, webinar attendees, customer referrals, and leads within our existing database including free trial users.
  • Effectively manage a pipeline of over 150+ leads via phone, email and text message.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Achieve daily key performance metrics.
  • Ability to multi-task with several softwares/tools i.e. (Dialer, CRM, Emailing) - Must be comfortable with technology.
  • Exceptional cross-functional collaborator and communicator.
  • Communicate clear written and verbal messages effectively.
  • Identify professional needs in regards to coaching to achieve monthly goals.
  • Self motivated to work in a high-pressure,constantly changing environment.
  • Passionate about small businesses/entrepreneurs and helping them to succeed. 
  • Ready to make 175+ calls per day and easily build rapport with small business owners/entrepreneurs

What is takes to be successful in this role:

  • Your motivation is endless
  • You love to win and hate to lose even more
  • You love small businesses, and it's your passion to help them succeed.
  • You want to earn big bucks and you're willing to put in the work to get it
  • You like having fun and working hard
  • You strive to be at the top of the leader board every day

Preferred Qualifications

  • Experience in phone-based appointment setting, sales or lead qualification.
  • Demonstrates resilience and the aptitude to drive results
  • Excellent collaboration and communication skills
  • Strong customer focus
  • Demonstrates the ability to make multiple phone calls a day and has the courage to speak with cold or warm leads
  • Capability to plan and align work with quota goals and broader organizational goals
  • Experience working with small businesses/entrepreneurs or have a small business background

Compensation and benefits

Base salary and generous uncapped commission structure – $60k-$80k

  • Competitive Medical/dental/vision insurance
  • Paid Time Off
  • Life insurance, short and long term disability insurance 100% paid by employer
  • 401k 
  • Monthly sales incentives

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, anytime between the hours of 6 a.m. to 6 p.m.


Currently, our employees are working remotely.

At Keap, we celebrate diversity and inclusion for the benefit of our employees, our products, our community, and to help small businesses succeed. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.


Helping small businesses succeed

That’s our single most important purpose, and it’s more than just writing on the wall. It’s in the hearts and minds of our employees, and is the burning passion that fuels us to consistently innovate, drive change, and grow ourselves beyond our wildest dreams. To be a part of Keap is to join a cause bigger than yourself, and we think that’s pretty rad!

Dream fulfillment

We believe in people and their dreams at Keap. So much so, we have a dedicated Dream Program that empowers our employees to think big and achieve those dreams—both personally and professionally. Want help setting achievable goals to reach your dreams? Our designated Dream Manager is here to help. Want a space to write out your dreams to spring them into action? Yeah, we have a Dream Room for that.

Flexibility & balance

At Keap, it’s not as much about the time put in or where the work is done as it is about the results achieved. We encourage employees to spend time on (and with) the things that are important to them outside of their careers, so we offer a flexible PTO plan and work-from-home policy that makes that a possibility. Need time off for a vacation to Belize? A mental health day to recharge your batteries? It’s all good as long as it’s a win for you, your team, our customers, and the company.


Helping 5 million small businesses succeed worldwide takes a lot of hustle, and celebrating wins along the way is just a way of life here. We work hard, support one another, and have some fun while we’re at it. Curious about what a peek into #keaplife looks like? Think team builders, spring training outings, a fully stocked cereal bar, a Coke Freestyle machine, ping pong tournaments, an indoor football field meeting area, 24-hour hackathons, Food Truck Fridays, happy hours, even breakfast with one of our execs, just to name a few—phew.

Total rewards

We understand how important it is to have top-notch benefits, and offer a comprehensive package that supports our employees and their families. This includes:

  • Health, vision, and dental insurance
  • Stock options for every employee
  • Life insurance
  • Bonus programs
  • Well-being program
  • And so much more!

Dedication to diversity & inclusion

We realize the power of diverse perspectives, experiences, and backgrounds. Keap is an environment focused on inclusion and education—whether that’s hosting diversity weeks highlighting different cultures, or holding professional workshops for our Empow(her) group that celebrates and supports women in the workplace.

We're growing fast

Follow us on LinkedIn for more openings.

Follow now
image of employees
image of employees image of employees
Try free