Sales Development Representative

With under 400 employees, Keap is a medium-sized business based in Chandler, Arizona, and serves to liberate and empower entrepreneurs, to strengthen families, communities, and economies. When you ask most Keapers, whether past or present their favorite part of working at Keap, the response will have something to do with our people, affectionately known as Keapers.

At Keap, we ask that you build connections with your team and/or cross-functional teams. You will create meaningful work that makes a difference in how you develop your career and how you contribute in leading our Sales and Marketing Automation platform that's built on 20 years of experience working with small businesses; to grow their sales and save time in the process.  All in an environment with others who are passionate about driving success through collaboration, energy and fun.

The Role

The Sales Development Specialist is a pre-sales role qualifying leads for the sales team. This position does not require you to close sales. This position offers the opportunity to learn and grow in a sales environment. On Target Earnings the first year will fall somewhere between 60k-80k!

 The Work

• High Volume outbound dialing to identify, prospect, develop and qualify leads to be handed off to the sales team.
• Follow-up with leads from various sources including the website, purchased leads, webinar attendees, customer referrals, and leads within our existing database including free trial users.
• Effectively manage a pipeline of over 150+ leads via phone, email and text message.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

• Achieve daily key performance metrics.
• Ability to multi-task with several softwares/tools i.e. (Dialer, CRM, Emailing) - Must be comfortable with technology.
• Exceptional cross-functional collaborator and communicator.
• Communicate clear written and verbal messages effectively.
• Identify professional needs in regards to coaching to achieve monthly goals.
• Self motivated to work in a high-pressure,constantly changing environment.
  
• Passionate about small businesses/entrepreneurs and helping them to succeed. 
• Ready to make 175+ calls per day and easily build rapport with small business owners/entrepreneurs

What is takes to be successful in this role:

• Your motivation is endless
• You love to win and hate to lose even more
• You love small businesses, and it's your passion to help them succeed.
• You want to earn big bucks and you're willing to put in the work to get it
• You like having fun and working hard
• You strive to be at the top of the leader board every day

Preferred Qualifications

• Experience in phone-based appointment setting, sales or lead qualification.
• Demonstrates resilience and the aptitude to drive results
• Excellent collaboration and communication skills
• Strong customer focus
  
• Demonstrates the ability to make multiple phone calls a day and has the courage to speak with cold or warm leads
• Capability to plan and align work with quota goals and broader organizational goals
• Experience working with small businesses/entrepreneurs or have a small business background

Compensation and benefits

Base salary and generous uncapped commission structure – $60k-$80k

• Competitive Medical/dental/vision insurance
• Paid Time Off
• Life insurance, short and long term disability insurance 100% paid by employer
• 401k 
• Monthly sales incentives

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, anytime between the hours of 6 a.m. to 6 p.m.

Location

Currently, our employees are working remotely.

At Keap, we celebrate diversity and inclusion for the benefit of our employees, our products, our community, and to help small businesses succeed. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.

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