Marketing Operations Manager

Chandler, AZ

About Keap: Keap is the leading Business  Automation platform for serious small businesses.  We are a purpose-driven, values-based company that loves helping small businesses grow and understands how hard it is to run a successful small business.  Keap’s vision is to liberate and empower entrepreneurs by automating follow-up, so they can strengthen their families, communities and economies.  With tens of thousands of customers and over a hundred thousand users, we are just scratching the surface of our vision.

Overview: The Manager of Marketing Operations oversees automated marketing campaigns for the company and supervises the marketing automation team. Along with their team, they implement marketing strategies using automation and CRM software for lead generation and sales. Job duties include researching marketing automation products, collaborating with sales managers and the IT team, creating and analyzing campaigns, and achieving marketing objectives.

What you’ll be doing...

  • Manage and optimize the Marketo instance, including building and maintaining email campaigns, landing pages, forms, and integrations

  • Collaborate with cross-functional teams to ensure that marketing automation efforts are aligned with business goals and objectives

  • Analyze and report on marketing campaign performance

  • Develop and maintain documentation for processes, campaigns, and integrations

  • Train and support users on Marketo processes and best practices

Who you are:

  • 5+ years of experience as a Marketo Administrator or similar role

  • Strong understanding of marketing automation best practices and a track record of success in a similar role

  • Experience with HTML, CSS, and JavaScript

  • Excellent communication and project management skills

Benefits: Being a Keaper has its perks…

  • Free Keap app for personal use

  • Above Market Pay 

  • Paid time off to volunteer

  • Flexible Paid time off 

  • Paid Sick Time

  • DashPass Membership

  • 401k + Matching

  • Financial Education Program through SmartDollar

We’re a great place to work. Keap was named a Great Place to Work in 2021, 2022, 2023 & again in 2024!  In 2024 75% of all current Keapers, said Keap is a great place to work. We're a hybrid workforce with an unwavering dedication to our Keap culture that recognizes everyone’s impact.

Visa Sponsorship: We welcome and support people of all different backgrounds. At Keap, we celebrate diversity and inclusion to benefit our employees, our products, our community, and to help small businesses succeed. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, marital status or any legally protected status.  However, due to the current economic climate we are not able to sponsor, support student Visas, or take over sponsorship of employment Visas at this time. 

We Own It: If you don’t check every box, please don’t rule yourself out. We focus on hiring incredible human beings, so if this role resonates with you, hit that apply button! 

Location: Keap’s corporate office is located at 1260 South Spectrum Blvd. Chandler AZ 85286.

Our Values:

We Genuinely Care:

We listen to, care for, and serve the diverse people central to our Purpose: our employees, partners, customers, shareholders, and entrepreneurs everywhere.

We Own It:

We are a culture of performance and accountability. We face challenges with grit and optimism to achieve our goals.

We Learn Always:

We have a forever curious, learn-it-all mindset, and we value learning over knowledge. We use data and experimentation to innovate and constantly improve.

We Build Trust:

We build trust through transparency and open, authentic communication. We assume positive intent and we're the first to extend trust

We Check Ego:

We check our ego at the door. Humility and gratitude help us work collaboratively, serve others and accomplish more.

We Dream Big:

We empower the entrepreneurial spirit by believing in people and championing their dreams. We solve big problems with big dreams.

Any candidate who misrepresents their identity and/or skills may be subject to civil damages, penalties, and criminal prosecution.

California Employee Privacy Notice:

Get a glimpse of life at Keap

We take pride in the fact that our people are able to grow into strong careers and build lasting relationships. See more on our LinkedIn page.

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