Release Manager

Chandler, AZ

Infusion Software, Inc. dba Keap


POSITION:  Release ManagerFull-time - 40 hrs/wk.  

DUTIES: Responsible for the Release Management lifecycle that involves the stages such as scheduling the release, coordinating between the teams, and deployment of release as per the schedule. Facilitate deployment planning meetings with key stakeholders. Manage timing and coordination of deployments to various environments. Communicate and coordinate during and after deployment. Coordinate and schedule key changes to production activities. Support deployment execution by monitoring each phase. Validate deployment as it progresses through deployment gates and test phases, alert appropriate stakeholders of errors or issues that need to be addressed. Ensure issues and risks are identified, understood, and dealt with in a manner that mitigates risk to scope and schedule. Facilitate emergency (Hotfix) releases from stage & production. Create deployment standards and educate teams on methodology and strategy. Create and maintain the automation of deployment and related artifacts. Identify opportunities to make tactical improvements to the Deployment Process. Create dashboards and metrics to measure process health. Provide application support JIRA and Confluence to IT and the rest of the business. Support JIRA and Confluence users. Evaluation JIRA and Confluence plug-ins, determine licensing needs, testing, installation and configuration of the plug-ins. Utilize design skills to define JIRA workflows and the related screen schemes for projects. Design and support custom JIRA workflows, fields, dashboards and reports. Create JIRA projects, queries and reports and support JIRA plugins.

REQUIREMENTS: Bachelor’s degree in Computer Science, Software Engineering, or a closely related technology field, or its foreign equivalent. Minimum of 4 years of progressive, postgraduate experience in a Software Engineering Project Release Engineer or closely related role falling within any occupational category. 4 year(s) of experience required in each of the following: Performing build and release within the software development lifecycle, including engineering, testing, integration, stage, and production; Implementing and management of an automated build system; Scrum and Agile; Version Control tools including TFS, Accurev, BitBucket or similar; Continuous Integration systems like CircleCI, Jenkins or similar; Security patching with Patching Prod and Non-Prod environment; SQL server DB deployments; Use of JIRA, ScriptRunner, Jira API, and monitoring software such as Zabbix; Use of scripting languages, including Powershell and Groovy. Telecommuting permitted. Up to 5% travel to HQ's office may be required.

Work Environment:

This job operates in a professional office environment or remotely. This role routinely uses standard office equipment such as computers and phones.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit, look, talk or hear. The employee is frequently required to sit; speak; listen; use hands to finger; and reach with hands and arms.  

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday through Friday, between the hours of 7 a.m. to 6 p.m.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Keap’s corporate office is located at 1260 South Spectrum Blvd. Chandler AZ 85286.


Legal authorization to work in the U.S. is required. Keap will not sponsor new candidates for employment visas, now or in the future, for this job opening.


Any candidate who misrepresents their identity and/or skills may be subject to civil damages, penalties, and criminal prosecution.


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