Customer Service

Customer Service | 18 min read

The Ultimate Guide for Referral Marketing

 

Customer Experience | 6 min read

How to Create Seamless Multichannel Experiences

 

Customer Experience | 4 min read

Building Trust with Customers You'll Never Meet

 

Customer Experience | 13 min read

Effective Use of Surveys for Your Small Business

 

Customer Experience | 4 min read

Turning Bad into Good: Handling Bad Reviews

 

Customer Experience | 10 min read

The Ultimate Guide to Small Business Customer Reviews

 

Customer Experience | 12 min read

How to effectively respond to customer complaints

 
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Why the name change?

Infusionsoft is now Keap. Why? Because it takes perseverance to grow a successful small business, and we’re here to help.

Our mission remains the same: To simplify growth for millions of small businesses worldwide.

As Keap, we now offer a family of products designed to help small businesses no matter what stage they’re in.

We created Keap, the all-in-one CRM, sales and marketing platform for growing service businesses, because most small businesses need to start simple and grow over time.

Our top-tier product, Infusionsoft, is for small businesses with more advanced sales and marketing automation needs.

So whether you want to start simple or you’re ready for our most advanced edition, we offer a Keap product that will help you get organized, deliver great service, and grow your business.

Keep going. Keep serving. Keep growing.

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