Keap vs. Thryv: Online vs. location-based small businesses
Keap and Thryv both provide CRM and marketing automation software for service-based businesses. Thryv is targeted to businesses that operate only in their local area, whereas Keap is better suited for businesses that operate online and offline independent of location.
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84% of Keap customers saw an increase in clients
Keap is ranked 9 out of 10 for customer service
Keap customers save 10 hours a week
Source: Keap Customer Survey 2020
Compare Keap vs. Thryv
Keap Pro costs less than Thryv Plus, yet it includes more features, including a sales pipeline, free business phone line, and better automations. Thryv’s Premium plan offers a done-for-you website and social media, but at a significantly higher cost per month.
Features
Keap Pro
Thryv Plus
Thryv Premium
Email marketing
Task management
CRM
Marketing automation
Text marketing
Business phone line
Appointments
Quotes
Invoices & payments
Landing pages
Website forms
Sales pipeline
Phone support
Chat support
Social media integrations
Full-service social media posting
Done-for-you website
Who chooses Keap vs. Thryv?
Online entrepreneurs such as coaches, consultants, and agencies
Keap is ideal for business owners who have clients all over the map and consider it important to deliver a high-touch customer experience.
Keap supports the lifestyle of busy entrepreneurs with:
- Appointment scheduling, so you don’t have to manage time zones or remember to send meeting reminders
- Automatic replies and follow-ups so you can appear to be immediately available around the clock even when you’re at your kid’s soccer game or planning your growth strategy
- Landing pages, online forms, and shopping carts so you can collect lead information, registrations, and payment around the clock
- A free business phone line, so you can keep work calls and texts separate from personal communications, without having to get another phone
Sales teams (especially B2B) that need more hours in the day
For small businesses that don’t have the resources of a big corporation, Keap helps sales teams reduce administrative overhead so they can focus on what they do best: selling.
With Keap, sales teams especially benefit from:
- Sales pipeline kanban board, which is fully customizable to your sales process
- Easy reporting that connects sales wins to your marketing efforts and gives insight into how each member of your team is performing
- Fully loaded yet user-friendly CRM that gathers all your client info in one place with plenty of ways to tag, sort, and find the people you need to reach out to now
- Automations that do routine follow-up and administrative tasks for you
Keap has the tools to help your team grow
Be available 24/7… even when you’re away
Sales & marketing automation that goes where you are
Whether you’re doing business locally, around the world, or anywhere in between, Keap’s all-in-one software keeps all your essential sales and marketing information in one place so you can focus on growing your business.
Try freeMore sales, less work, better value
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Appointments
Send a link to your clients that lets them pick an available time to meet.
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Messages
Respond quickly to client needs, stay organized, and eliminate guesswork.
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Pipeline
Provides an interactive way to manage your leads and clients through the entire sales process.
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Invoices & payments
Your client simply hits the “pay now” button and the credit card on file is charged.
Find out why small businesses love Keap
