🎉 Keap is now a part of Thryv! Click here to learn more about the acquisition.

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Need some help? Let’s talk it out.

We’re always here for our community of entrepreneurs. Our growth and customer service teams are ready to help you take your business to the next level.

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Speak with Sales

Call sales

+1 866-800-0004 x1

Chat with sales

Click on the icon in the lower right corner of your screen.

Talk later

Give us your info and we’ll get in touch as soon as possible, within business hours.

Sales representatives are available Monday-Friday, 7 a.m. - 4 p.m. MST.*

Talk with Customer Support

  • Get answers to any Keap questions
  • Receive technical help
  • Ask about any product or service issues

Call support

+1 866-800-0004 x2

Chat with support

Available 24/7 inside your Keap app. Log into app for chat

Customer Support representatives are available by phone Monday-Friday, 6 a.m. - 6 p.m. MST.*

*Arizona does not observe daylight savings time and is on Mountain Standard Time (MST) all year. This means that in the summer months we are equivalent to Pacific Daylight Time (PDT).

U.S. Contact Information

International Contact Information

Canada / North America Support

Toll Free: +1 866 800 0004 x1

Local: +1 480 499 6500 x1

Fax: +1 480 391 8177

Canada hours: Mon-Fri 6 a.m. to 7 p.m. MST*

Europe / Middle East / Africa Support

Contact: +44 (0) 808 258 0093

Support: +1 480 499 6500

Fax: +44 (0) 8456 122 061

UK hours: Mon–Sat, 1 p.m. – 2 a.m., London time

Asia / Pacific / Australia Support

Contact: +61 1800 730 419

Support: +1 480 499 6500

Fax: +61 (0) 2 9994 8008

Australia hours: Mon–Sat, 11 p.m. – 12:00 p.m., Sydney time

Frequently asked questions

  • We’re excited to hear you’re getting started. To get help with customizing your Keap app to your unique business needs, get in touch with our implementation team. They will also help you establish a business automation plan for your business.

  • You can always start with checking any recent Known Issues. If you don’t see anything noted that could be a contributing factor, please restart your app as well as the device on which you are using the app. If the issue still persists, get in contact with Customer Support.

  • You can request a cancellation right in the Keap app:

    1. Click your user image in the lower left corner of the screen, then Settings, then click My account.
    2. Click Cancel my subscription or Speak to someone about canceling.
    3. Complete the cancellation form in your application. Please share your reasons for canceling as we strive to improve your experience and our services.
    4. A Customer Success Manager will call you within one business day to confirm your cancellation.

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