Product updates

Changing the name of a company—especially one that has 17 years of history, 200,000+ users worldwide, and over $100 million in revenue—is not a light decision. Over the years, it had been discussed but the timing was never right, nor the reasons compelling enough. Behind the idea was a desire to become simpler both to use and to work with, and to expand our purpose to help small businesses succeed.

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Targeted at small service providers such as interior design, home repair, fitness or business consulting, Keap is smart client management software that automates repetitive sales and client-related tasks like appointment scheduling, following up on leads/quotes, and collecting payments. It does this by intelligently prompting the user when and how to follow-up with personal and professional communications that progress leads more quickly into more happy clients that refer.

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Keap is for small business owners, like you, who are obsessed with providing great customer service. Say you’re an interior designer, a home repair specialist, a fitness or business consultant, who feels like you’re spending more time sweating the small stuff and not enough time with your clients. Keap has the smart client management features you’ve been looking for to help you keep up with clients and leads while keeping you on track. Oh and it’s easy to use.

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Infusionsoft recently made a big update to decision diamonds: Now you can test them before you publish your campaign! This means you can be absolutely certain that the decision diamond logic you set up will lead your contacts down the right sequence.

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Welcome to the Infusionsoft product blog, our newest space for all things Infusionsoft product. We’re here to provide in-depth insights and strategy specific to Infusionsoft. But wait! How are we different from our sister blog, the Knowlege Center?The product blog, where you are now, is where you’ll find:

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