We listen to, care for, and serve the diverse people central to our purpose: our employees, partners, customers, shareholders, and entrepreneurs everywhere.
We are a culture of performance and accountability. We face challenges with grit and optimism to achieve our goals.
We have a forever curious, learn it all mindset, and we value knowledge. We use data and experimentation to innovate and constantly improve.
We build trust through transparency and open, authentic communication. We assume positive intent and we’re the first to extend trust.
We check our ego at the door. Humility and gratitude help us work collaboratively, serve others, and accomplish more.
We empower the entrepreneurial spirit by believing in people and championing their dreams. We solve big problems with big dreams.
We are one team, unified in our Purpose and Mission. We all win when everyone does their part in service of the whole.
Everyone believes in you, and everyone is willing to listen to you. We talk about real world issues and how issues of diversity impact our users. As a proud queer, BIPOC ally, and body positive advocate, I feel empowered here.
I love our core values, purpose, and mission. When I first started, I was a single mother and appreciated the support I got to be a great Keaper, and I was encouraged to be an even better great mother. Now, I’m a woman in leadership.
Keap has always worked with small businesses of all types. Our Diversity and Inclusion initiatives make me feel confident that our leaders and executives are listening and learning. I love that Keap allows us to be ourselves. I’ve felt a true sense of belonging in my 10 years here.
My coworkers accept me for who I am. Feeling like I truly belong gives me the ability to troubleshoot with and support my peers, so we’re able to collectively solve problems for our customers.
There’s also no “one size fits all” mentality at Keap. We embrace every Keaper as a unique individual and work with them to carve a tailored, rewarding career path.
Leaders work 1:1 in collaboration with Keapers to create an action plan geared to each person’s goals and skill sets. That allows us to:
Commit to career growth through continuous, real time feedback
Host twice-yearly Leader-Keaper Exchanges where we look back at previous performance and chart future goals
Create a forever curious, learn-it-all mindset which values learning over knowledge
Encourage experimentation to innovate and constantly improve
Keap’s Diversity & Inclusion Team ensures that all Keapers feel welcome and reach their full potential through belonging. This group of Keapers and executives help ensure equity and elimination of all forms of discrimination.
It all begins with training and awareness which empowers Keapers to be their authentic selves.
Our values guide every aspect of how we build our teams, cultivate leaders, and create a company that’s a good fit for all Keapers. We are on a journey together and our commitment to foster inclusive culture keeps us moving forward.
We serve a diversity of small businesses—and we strive to reflect that diversity within the walls of Keap. We know we have a ways to go to build a truly equitable and inclusive environment, but we are committed to this journey and working hard every day to build a more diverse workforce.
31 women in a team lead or leadership role as of 2020.
With 3.5 years average tenure, Keap is a comfortable place to work for all age groups.
In the last 5 years, we've increased diversity by more than 5%.
Established the CEO Council on Racism:
Creating more opportunities for BIPOC Keapers:
We don’t just believe in small businesses—we encourage the small business dreams of our own employees. Each Keaper gets a lifelong Keap or Infusionsoft app to support their own small business endeavors.
Many now run their own successful businesses on the side. These Keapers are engaged in everything from photography, woodworking, and craft brewing to candle making, catering, and teaching. They’re living the small business dream with the full support of Keap.
Full-time Keaper & owner of The Hollywood Bug Guys
Full-time Keapers & owners of How to Collect Cards
Full-time Keaper & co-founder of Birdytell