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Increase response rates with Keap’s text marketing for small businesses

The open rate for text messages is a whopping 98%1, making it a powerful tool to pair with your email marketing to boost conversions.

1 According to Sender, SMS open rates hover between 95-99%

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14-day free trial. No credit card required.

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Ryan Deiss headshot
Ryan Deiss headshot
Our level-up moment came when we started automating text messaging and our sales team no longer had to manually reach out to all of our leads five or six times prior to conversion. Now all of the texts run on autopilot. Our conversion rates have increased from 40% up to nearly 87%.

Christi Osborne | Prestige Regenerative Medicine

Close more deals with text marketing

Try free
See demo

14-day free trial. No credit card required.

AUTOMATED TEXTS

Send the right message at the right time, every time

  • Trigger automated text messages based on contacts’ actions

  • Personalize texts with merge fields to increase engagement

  • Send reminders for appointments, events, payments and more

  • Ask for customers’ reviews and referrals after purchase

Example of automating text messages

TEXT BROADCASTS

Communicate with your audience when it matters most

  • Notify your list of limited-time offers, webinars, announcements, etc.

  • Segment your list with tags so you can send customized texts to each group

  • Send text notifications about important emails so they get read

  • Be the first to inform your audience of breaking industry news

Example of automated reminders for clients

1:1 TEXT MESSAGING

Chat via text and skip the inbox

  • Send and receive individual text messages with Keap Business Line

  • Chat using the desktop or mobile app

  • Customize your snooze settings and away messages

  • Receive replies to automated and broadcast texts and continue the conversation 1:1*

*Available in Keap Pro and Keap Max

Text example with man smiling at his phone

COMPLIANCE

Manage text marketing with ease

  • Built-in compliance

  • Customizable opt-in messaging

  • Only pay for delivered text messages

  • In-app reporting

Example of an opt-in text animation

Did you know that 90% of all text messages are read within 3 minutes?

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Frequently asked questions

  • Is text marketing free with Keap’s software?

    Each Keap plan includes monthly text marketing credits. After your monthly credits are used, additional marketing texts will be billed at a rate of $0.015 per text message. You are only charged for content messages, not opt-in messages.

    Read more about each Keap edition’s included text message credits here.

  • How does text marketing integrate with other features like email, CRM and automation?

    By coupling texting with a CRM, Keap enables users to leverage a range of features not possible through standalone text marketing software.

    With Keap, you’ll know who has engaged with certain content. Send text messages to follow up after actions like webpage visits, email clicks, and shopping cart abandonment. You can also send text message reminders for appointments, webinars, or before the end of a sales promotion. Whatever makes sense for your business, text marketing is ideal when you need customers and prospects to act right away.

  • Does Keap’s CRM with text messaging allow for mass texts to my customers?

    Full text broadcast (mass texting) and automation functionalities are available in every Keap edition (Keap Pro, Ultimate, Keap Max Classic), along with 1:1 text messaging. Keap Pro comes with a 3-month trial of text marketing, after which you’ll need to either add on a text marketing package or upgrade to Keap Max or Ultimate.

  • Can people reply to my automated text messages?

    Yes! In Keap Pro and Keap Max, contacts can reply to your automated text messages or text message broadcasts. You can handle replies and communicate back and forth in your Keap Marketing Number inbox.

    You can also mark messages as “unread,” identify when a contact opted in or out, and view which automation or broadcast your initial message originated from.

  • Is text marketing available internationally?

    Automated text messages and text message broadcasts using the Keap Marketing Number are currently only available in the U.S. One-to-one text messages using the Keap Business Line are only available in the U.S. and Canada.