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Trusted by over 200,000 small businesses for 20+ years
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#1 HubSpot Alternative
See why out of all HubSpot Alternatives, Keap is #1
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CONTACT US
Need some help? Let’s talk it out.
We’re always here for our community of entrepreneurs. Our growth and customer service teams are ready to help you take your business to the next level.
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Speak with Sales
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Give us your info and we’ll get in touch as soon as possible, within business hours.
Sales representatives are available Monday-Friday, 7 a.m. - 4 p.m. MST.*
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Available 24/7 inside your Keap app. Log into app for chat
Customer Support representatives are available by phone Monday-Friday, 6 a.m. - 6 p.m. MST.*
*Arizona does not observe daylight savings time and is on Mountain Standard Time (MST) all year. This means that in the summer months we are equivalent to Pacific Daylight Time (PDT).
U.S. Contact Information
International Contact Information
Canada / North America Support
Toll Free: +1 866 800 0004 x1
Local: +1 480 499 6500 x1
Fax: +1 480 391 8177
Canada hours: Mon-Fri 6 a.m. to 7 p.m. MST*
Europe / Middle East / Africa Support
Contact: +44 (0) 808 258 0093
Support: +1 480 499 6500
Fax: +44 (0) 8456 122 061
UK hours: Mon–Sat, 1 p.m. – 2 a.m., London time
Asia / Pacific / Australia Support
Contact: +61 1800 730 419
Support: +1 480 499 6500
Fax: +61 (0) 2 9994 8008
Australia hours: Mon–Sat, 11 p.m. – 12:00 p.m., Sydney time
Frequently asked questions
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We’re excited to hear you’re getting started. To get help with customizing your Keap app to your unique business needs, get in touch with our implementation team. They will also help you establish a business automation plan for your business.
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You can always start with checking any recent Known Issues. If you don’t see anything noted that could be a contributing factor, please restart your app as well as the device on which you are using the app. If the issue still persists, get in contact with Customer Support.
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You can request a cancellation right in the Keap app:
- Click your user image in the lower left corner of the screen, then Settings, then click My account.
- Click Cancel my subscription or Speak to someone about canceling.
- Complete the cancellation form in your application. Please share your reasons for canceling as we strive to improve your experience and our services.
- A Customer Success Manager will call you within one business day to confirm your cancellation.