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Keap vs. Constant Contact: Full automation vs. email & ecommerce

Constant Contact is limited to broadcast communications and online stores. Keap automates and streamlines the entire marketing and sales process, especially for service-based businesses.

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84% of Keap customers saw an increase in clients

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Keap is ranked 9 out of 10 for customer service

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Keap received a 4.1 out of 5 rating on Capterra

Compare Keap vs. Constant Contact

Keap has full Sales & Marketing Automation (SMA) capabilities. Constant Contact users need lots of extra tools match Keap's capabilities.

Features

Keap Lite

Keap Pro

Constant Contact Email Plus

Email Marketing

Ecommerce

Landing pages

Text message broadcasts

1:1 & automated text messaging

Full CRM

Sales & marketing automation

Task management

Appointments

Quotes, invoicing, & payments

Business line (phone & text, US only)

Free data migration support

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  • This tool does what few platforms do in one place: text messaging, broadcasting (email), notes of conversations. I love that the mobile app is as robust as desktop.

    Fonda, FondaClayton.com

  • I love the integration and ability to set up automated campaigns with ease, linking our websites into campaigns so when a customer clicks on a link a full customer service message and follow-ups get sent out.

    Stephen, Sharon Lee Ltd

  • Literally does everything needed. I really like that I now have everything in one place that I can check in on and work within. So now my landing pages and emails database and campaigns are all easily accessible.

    Simon, fitMK Ltd

Who chooses Keap vs. Constant Contact?

Service-based businesses

Keap is ideal for experts (consultants, coaches, speakers, agencies, etc.) in B2C and B2B markets who need to combine broadcast communications with a highly personalized sales process.

Keap has many important tools that aren’t available with Constant Contact:

  • Full CRM with both contacts and companies

  • Sales pipeline & task automation

  • Free business phone line

  • Automated, broadcast, and 1:1 text messaging

  • Quotes, contracts, invoices, and payments

  • Appointment scheduling & auto confirmations

Constant Contact graduates

Many businesses start out with Constant Contact but outgrow its limited capabilities and are faced with a choice: Add on other software tools to get what they need, or switch to an all-in-one solution like Keap.

Small entrepreneurial teams don’t have time to manage multiple tools, so they choose Keap to:

  • Save time by automating repetitive tasks

  • Increase income with sophisticated lead management

  • Help the business stay organized as it grows quickly

  • Improve agility by consolidating many tools into one platform

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Features that simplify growth

Keap gives you a free business phone line through the Keap app so you can keep work and personal messages separate. Constant Contact doesn’t provide a business line.

With Keap, you can send 1:1 texts, automate text outreach when prospects take action, and send text broadcasts, from both phone and desktop. Constant Contact only does text broadcasting.

Constant Contact accepts payments but doesn’t have the functionality to manage quotes, contracts, and invoices the way Keap does.

Features that land more leads

While Constant Contact allows you to send emails, Keap offers a full CRM and automation tools so you can follow up quickly and easily. No lead left behind!

Creating customized, on-brand designs has never been easier thanks to Keap’s user-friendly landing pages and email templates with drag-and-drop images, videos, lead forms, countdown timers, and more.

Keap’s powerful, customizable tool creates a sequence of automated email messages (or texts, or tasks) based on timed triggers and client actions. Constant Contact’s email marketing automation is very limited.

Pick the right platform

Add business, not busy work.

Constant Contact does a great job of sending email, but growing businesses need so much more. Keap’s all-in-one CRM, marketing, and sales solution helps scrappy teams get more done in less time.

  • Free data migration support

  • Personalized communications that go out automatically

  • A single place to manage all marketing and sales activities

  • Systems to ensure that no lead falls through the cracks

  • Easy integration with other tools

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Keap at a glance

  • Keap Appointments

    Appointments

    Send a link to your clients that lets them pick an available time to meet.

    Learn about Appointments

  • Keap Messages

    Messages

    Respond quickly to client needs, stay organized, and eliminate guesswork.

    Learn about Messages

  • Keap Pipeline

    Pipeline

    Provides an interactive way to manage your leads and clients through the entire sales process.

    Learn about Pipeline

  • Keap Invoices & payments

    Invoices & payments

    Your client simply hits the “pay now” button and the credit card on file is charged.

    Learn about Payments

  • Keap Dashboard

    Dashboard

    See all your client activity and communications in one place.

    Get organized

#1 Sales & Marketing Automation (SMA) software for entrepreneurial small businesses

G2's 2021 Summer Leader Badge

Rated 4.2 out of 5 based on 1408 reviews on G2

  • Many Hands Make Light Work!

    I love the fact that KEAP helps us automate much of the follow up that might otherwise be...

    Cheri Perry

    Sep 01, 2022

  • Virtual Assistant uses KEAP for several Clients

    KEAP helps me automate businesses for my clients. I can capture leads with multiple opt ins...

    Pamela Hughes

    Aug 31, 2022

  • Keap a complete and easy to use software

    It allows us to perform various types of segmentation according to the needs we have, to...

    Bruno Faligot

    Aug 27, 2022

  • Great Product, Great Community!

    The ability to create almost endless automation of emails and other business tasks is...

    Demian Hauptle

    Aug 18, 2022

  • Keap will keep you on task

    Keap has been essential in creating a process for me to follow when adding new prospects and...

    Wendell Jordan

    Aug 16, 2022

  • The best for all in one place

    Keap is wonderful because it consolidated so many different applications for me. Now I have...

    Tonya Yudizky

    Aug 16, 2022

  • Unicorns Work Here

    Streamlining business needs & handholding. It has been such a peace of mind experience to work...

    Darby Cummings

    Aug 16, 2022

  • Keap does Everything I need!

    it keeps my contacts & my biz all in 1...

    Trina Johnson

    Aug 16, 2022

  • Simple and so powerful..

    The support and guides that they provide. Especially the video library - they give you so many...

    Harvinder Bhogal

    Aug 16, 2022

  • Great CRM & Campaign platform!

    Easy to use and input your data and also create...

    Administrator in Health, Wellness and Fitness

    Aug 16, 2022

  • Keap Rocks

    It is user friendly, integrates well with other programs, support is top...

    Kyla Long

    Aug 16, 2022

  • Very good email marketing CRM for all industries

    The automation is unmatched. Most CRMS don't have a way to have an "if/then" type setup. With...

    Zach Parsons

    Aug 16, 2022

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