Keap vs. GoHighLevel: All in one vs. a la carte
Keap and HighLevel both offer CRM & business automation software for agency small businesses. Keap offers all features at the base price, with costs only increasing if you add users or contacts. HighLevel starts at a higher price than Keap and adds on costs for many features.
14-day free trial. No credit card required.
84% of Keap customers saw an increase in clients
Keap is rated 9 out of 10 for customer service
Keap customers save 10 hours a week
Source: Keap Customer Survey 2020
Compare Keap vs. HighLevel
HighLevel (also called GoHighLevel), allows agencies to sell whitelabeled apps to their clients but app tech support for your clients can cost extra or become the agency’s responsibility if you have more than two client subaccounts, whereas Keap supports all apps, including agencies’ clients. All of Keap’s features are included in the base price, allowing you to see your true costs up front, whereas HighLevel’s a la carte pricing can add up unexpectedly.
Features
Ignite
$249
HighLevel
$297
CRM
Landing pages
Sales funnels
Automations
Emails (1 to 500K)
$35-$400/month
additional (MailGun)
Text marketing
500 SMS messages included (U.S. Only)
No free messages –
pay as you go (Twilio)
Reputation management
$30/month additional (Yext)
HIPAA compliance
$297/month additional
Business phone number
Local or toll-free number, 100 minutes (U.S. & Canada only)
Pay per minute (Twilio)
Customer support
Included for all
Included for agency
but not clients
Priority support - 24 hour response
91% of cases resolved within 24 hrs
$300/month additional
Agency management
Dedicated account manager
Who chooses Keap vs. HighLevel?
Agencies who don’t want to provide tech support
Agencies can get a whitelabeled solution from HighLevel for an unlimited number of clients, but they’re then on the hook to provide all app tech support for their clients.
With Keap, you and your clients are supported by our highly-rated support team. On average, 91% of support cases are resolved within 24 hours, at no extra cost to the client or agency.
Keap’s Pro and Max plans include, in the base price:
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A user-friendly automation builder, so you can easily build automated campaigns and share them with your clients to add additional value
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A dedicated business phone line, so you and your clients can keep work calls and texts separate from personal communications
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Text messaging, including 1:1, broadcast, automated and small group texts
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An easy-to-use pipeline tool so you can see the status of all your clients and prospects at a glance
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Outstanding customer support, including a dedicated Customer Success Manager, U.S.-based phone support, 24/7 chat support, and Keap Academy courses
Keap provides more value for your money and handles all customer support for you and your clients.
Easily manage all your marketing in one simple system
Automate your personalized sales process so you can focus on clients
Software & service at a price you can count on
Although HighLevel allows agencies to offer whitelabel apps to their clients, it also leaves agencies responsible for tech support, charges more for extra features, and leaves agencies liable for their clients’ high usage costs for features like emails and text messaging.
With Keap, more features are included in the base price — including U.S.-based phone support and 24/7 chat support for ALL customers — so you know up front what you’ll pay.
Try freeMore sales, less work, better value
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Appointments
Send a link to your clients that lets them pick an available time to meet.
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Text Marketing
Send text messages individually, to a group, or as part of an automation.
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Pipeline
Easily manage your leads and clients through the entire sales process.
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Invoices & payments
Send quotes, turn them into invoices, create online checkout forms, and accept payments.
Find out why small businesses love Keap
