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Keap vs. Mailchimp:
All-in-one vs. piecemeal

Mailchimp offers a basic email broadcast platform and a few add-on features, whereas Keap is a fully integrated all-in-one solution providing email marketing, CRM, sales automation, appointments, invoicing, and more.

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84% of Keap customers saw an increase in clients

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Keap is ranked 9 out of 10 for customer service

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Keap received a 4.1 out of 5 rating on Capterra

Compare Keap vs. Mailchimp

Mailchimp is for broadcasting one-to-many communications. Keap allows you to manage both one-to-one and one-to-many communications in a single place, along with many other essential tools to manage your sales and marketing effectively.


Keap Pro

Mailchimp Premium

Email Marketing

Task Management


Marketing automation


Phone support

Text message marketing

Business line (phone & text, US only)


Invoicing & payments

Free data migration support

Sales pipeline automation

Advanced CRM

Landing Pages

Dedicated Account Manager

Who chooses Keap vs. Mailchimp

New businesses

Mailchimp may work for those with no leads or budget yet, but for startups planning to grow rapidly it’s worth investing in Keap from the beginning so there’s no downtime on changing systems later.

A more robust platform like Keap can:

  • Save time by automating repetitive tasks

  • Increase income with sophisticated lead management

  • Help the business stay organized as it grows quickly

  • Improve agility by consolidating many tools into one platform

Experienced businesses

Some businesses pay for the more advanced Mailchimp edition, but find that it still doesn’t do everything they need, and they have to cobble together multiple tools, paying for each separately.

Keap’s all-in-one Sales & Marketing Automation (SMA) software can manage the entire customer journey, in one place, for one price. Keap also integrates easily with other software where needed.

Capture quality leads and automate personalized follow-up

With Keap, you can capture a lead, add them to your CRM, automatically send a welcome message, and create a task for sales outreach... all in the same system. Mailchimp doesn’t have a sales pipeline tool.

Keap’s user-friendly landing pages provide drag-and-drop images, videos, and lead forms, so you can create customized, on-brand designs.

In as little as 3 minutes, you can automate a repetitive task in Keap. Use it for a simple personalized follow-up message, or build out powerful multi-step campaigns. Mailchimp’s automations are limited compared to Keap.

Easily manage all outreach in one simple system

Keap’s easy-to-use email templates can be quickly customized, launched, and optimized on the fly. Choose from dozens of professionally designed templates and save your favorites.

Our advanced CRM lets you group contacts by business (ideal for B2B selling), see all personal and broadcast messages sent to each contact, and tag and segment leads however you need to.

Keap can send quotes, invoices, and payment due reminders. It integrates easily with payment apps like PayPal, merchant accounts, and ecommerce shopping carts.

Pick the right platform

Pick the best platform for your business

Like Mailchimp, Keap started out as an email broadcast platform. But over time, Keap realized that businesses need so much more:

  • Personalized communications that go out automatically
  • Systems to ensure that no lead or task falls through the cracks
  • A single place to manage all marketing and sales activities
  • Easy integration with other tools
  • Free data migration support

More Organization, Less Work, Better Value

#1 Sales & Marketing Automation (SMA) software for entrepreneurial small businesses

G2's 2021 Summer Leader Badge

Rated 4.2 out of 5 based on 1408 reviews on G2

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