Keap vs. Ontraport: Service-based businesses vs. internet businesses
Keap is a business automation platform built for service-based and B2B small businesses, providing tools to automate and personalize a hands-on sales process. Ontraport is targeted to internet marketers who don’t need features like appointments and quotes.
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84% of Keap customers saw an increase in clients
Keap is rated 9 out of 10 for customer service
Keap customers save 10 hours a week
Source: Keap Customer Survey 2020
Service and support makes a difference
Keap is a service-based business designed for service-based businesses. Unlike Ontraport, Keap provides phone support and 24/7 chat support for all plans, and has all the features needed for a personalized sales process.
Features
Keap Pro
Keap Max
Ontraport Pro
Email Marketing
Task management
CRM
Marketing automation
Business phone line
Text marketing
Landing pages
Appointments
Quotes
Invoicing & payments
Phone support
Lead scoring
Workflow automation
Who chooses Keap vs. Ontraport?
Small businesses with a hands-on sales process
Service-based businesses with a high-touch sales process involving multiple follow-ups, meetings with prospects, quotes, contracts, and invoices, typically find Keap to be the best all-in-one sales and marketing software for their needs.
Keap provides the flexibility needed for a personalized sales experience while automating tedious-yet-important tasks such as:
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Lead capture and follow-up
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Appointment setting
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Generating quotes and invoices
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Sales pipeline and task management
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Sending payment reminders
Growth-focused teams wanting personalized support
Only Ontraport’s most expensive enterprise plan includes personalized service. All Keap customers get phone support and 24/7 chat support. Keap Pro and Max customers also get a dedicated Customer Success Manager.
Helping customers achieve their business goals is a top priority at Keap, so you’ll find a wealth of free support and service upgrades like:
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Dedicated onboarding coach (free)
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Migration services (free and paid)
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How-to workshops from Keap Academy (free)
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Small business expert coaching (free and paid)
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Thriving entrepreneur user community (free)
Capture quality leads and build out powerful campaigns
Big-company professionalism for small businesses
Built for how you do business
With all the tools that service-based businesses need, combined with phone support and expert coaching, Keap provides the level of service that entrepreneurs and their teams need to grow fast and scale smart. Start a free trial now to see Keap in action for yourself, or talk to a small business expert about how Keap can help you reach your business goals.
Try freeMore sales, less work, better value
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Appointments
Send a link to your clients that lets them pick an available time to meet.
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Text Marketing
Send text messages individually, to a group, or as part of an automation.
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Pipeline
Easily manage your leads and clients through the entire sales process.
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Invoices & payments
Send quotes, turn them into invoices, create online checkout forms, and accept payments.
Find out why small businesses love Keap
