At Keap, we take the protection of our customers’ data very seriously.
Keap acknowledges the valuable role user feedback provides in developing our services and security posture, and we encourage responsible reporting of any vulnerabilities that may be found in our site or applications.
We ask that you do not share or publicize an unresolved vulnerability with third parties. If you responsibly submit a vulnerability report, we will use reasonable efforts to respond in a timely manner, acknowledging receipt of your vulnerability report, and investigate the reported vulnerability. We may send an automated response as acknowledgement and if you provided us with contact information, we may contact you if additional information is needed to assist with the investigation. For the security of our customers, we generally will not disclose, discuss, or confirm security issues.
Offering a solution is encouraged but not required. Lack of detailed vulnerability explanation may result in delays in our response and subsequent potential actions on the finding.
While we encourage you to discover and report to us any vulnerabilities you find in a responsible manner, the following conduct is expressly prohibited:
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