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Small business automation blog

The world of business and automation is always evolving — stay in the know!

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Customer Avatar Meeting

Customer Service / Customer Experience

How to create your customer avatar

Jan 26, 2023 · 7 min read

Discussing the key role of customer success for your business scalability

Customer Service / Customer Experience

Discussing the key role of customer success for your business scalability

Nov 09, 2020 · 5 min read

5 tips to provide remarkable customer service as a small business

Customer Service / Customer Experience

5 tips to provide remarkable customer service as a small business

Oct 22, 2020 · 8 min read

5 types of difficult customers and how to communicate with them

Customer Service / Customer Experience

5 types of difficult customers and how to communicate with them

Oct 08, 2020 · 9 min read

customer care

Customer Service / Customer Experience

5 simple ways to take client care to the next level

Jul 27, 2020 · 5 min read

customer experience

Customer Service / Customer Experience

4 ways to build an effective customer experience strategy

Jun 30, 2020 · 9 min read

product packaging

Customer Service / Customer Experience

9 simple tips to craft the best product packaging

Jun 01, 2020 · 4 min read

happy customers positive reviews

Customer Service / Customer Experience

How to facilitate recommendations and positive reviews from customers

May 27, 2020 · 5 min read

customer service

Customer Service / Customer Experience

How to enhance your team's customer service skills

May 18, 2020 · 7 min read

customer service reply to complaint

Customer Service / Customer Experience

How to respond to a customer complaint via email

May 12, 2020 · 5 min read

proactive customer service

Customer Service / Customer Experience

Leveraging social media to deliver proactive customer service

Apr 03, 2020 · 6 min read

customer service

Customer Service / Customer Experience

3 ways to get the most from customer experience analysis

Mar 27, 2020 · 5 min read

customer service experience

Customer Service / Customer Experience

11 expert tips for customer service in 2020

Mar 24, 2020 · 10 min read

internet web map and customer icons

Customer Service / Customer Experience

How CRM Software for Small Businesses Can Help Resolve Customer Disputes

Mar 09, 2020 · 4 min read

importance of customer loyalty

Customer Service / Customer Experience

The importance of customer loyalty

Mar 04, 2020 · 5 min read

why customer service is important

Customer Service / Customer Experience

Why customer service is important for ecommerce

Mar 03, 2020 · 5 min read

how to handle an angry customer

Customer Service / Customer Experience

How to handle an angry customer

Mar 02, 2020 · 5 min read

customer reviews on website

Customer Service / Customer Experience

Unique ways to showcase customer reviews on websites

Feb 25, 2020 · 6 min read

how customer service affects sales

Customer Service / Customer Experience

How customer service affects sales

Feb 13, 2020 · 7 min read

customer service reviews online

Customer Service / Customer Experience

2020 customer experience review: how tech start-ups are transforming the landscape

Feb 10, 2020 · 6 min read

customer service complaints

Customer Service / Customer Experience

Why customer complaints are a good thing

Feb 01, 2020 · 9 min read

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