Most people that come to your website aren’t there to buy. Chances are, they’re not ready. Most likely, they don’t even realize they need what you have to offer.
Instead of going straight for the sale, your primary goal should be to start generating new leads, then you nurture them over time (until they’re ready to buy).
Only problem? The same old, boring "free newsletter" ain’t gonna cut it. Your conversion rate, or the number of people signing up as leads, will only be as good as what you’re offering them.
The highest conversions go to those companies that have the “most unique, differentiated offers."
Here’s how to create one.
Step 1: Creating your first lead magnet offer
A lead magnet is a specific incentive used to generate an early lead.
Breaking down the jargon into English:
- Specific: Focused on a painful, agitating problem your customers are dealing with daily
- Incentive: Provides a high value, easy-to-digest solution
- Generate: In exchange for some customer information (e.g. email address)
- Early Lead: These people are aware of a problem need, but often aren’t ready to purchase
The term lead magnet is a fancy word made up by marketers to describe the things you’re already familiar with, such as: discount coupons, free e-books, free consultations, and giveaway contests.
While discount coupons might work great for a local product business or e-commerce stores (think: transactional sale), a higher touch offer that’s more immersive or educational like a free guide or tool works better for training, software, or services (think: consultative sale).
So the good news is that you don’t have to reinvent the wheel. You just need to take what already works, and improve upon it.
The first step is specialization. Already have a guide for Amazon-based businesses? Write the Amazon-based businesses for international expats instead.
The second could be depth. Is a 30-day free trial common in your industry? Do a 90-day one.
Some might provide a one-page checklist of tips to follow, but Lowe’s Lawn Care Plan takes this to the next level. It offers a completely customized annual plan that you can follow and takes into account your climate and foliage of choice.
Last but not least, you can differentiate based on format. Are there a deluge of e-books crowding the marketplace? Create a free calculator instead.
That’s what one software company does. They provide visitors, who aren’t ready to throw down a credit card, the opportunity to at least get some basic feedback on their current efforts.
Creating a lead magnet is not a new topic on the interwebs. So here’s a few excellent articles by Digital Marketer (including one that generated 35,859 leads in only 60 days), Conversion XL, and Copy Monk to read if you’re stuck at the idea stage.
Step 2: Creating the landing page
Once you’ve got the asset created, you’re going to need an infrastructure designed to handle anywhere from two visitors to two hundred—automatically and without your involvement.
Here’s how the process usually works:
- A stranger sees your enticing ad and clicks (we’ll discuss this part next week).
- They arrive at your specially designed landing page (we’ll touch on this below).
- They provide basic information in exchange for receiving the lead magnet.
- They receive a carefully-crafted series of drip emails to nurture them and then eventually buy something. (we’ll touch on this in a few weeks).
This process could get super complex and sophisticated, but it doesn’t have to at this stage.
For example, after people see an ad, they arrive at a landing page where your lead magnet is strategically gated (requiring some kind of sign-up or opt-in to gain access).
You could go hire a designer, developer, and copywriter to build out your page.
Alternatively, you could simply sign up for something like LeadPages and have this system created in minutes (as opposed to weeks).
It already provides ready-made templates, simply upload images, and tweak the copy. You can hook up most major email marketing services that you might already be using, and it’ll take care of the gritty details of form submissions and ‘thank you’ confirmation pages.
The landing page should have a checklist of critical elements to make sure the value in your offer is being communicated loud-and-clear to customers. Here’s a quick rundown of some of the essential ones:
- Headline: Advertising legend David Ogilvy once remarked that “five times as many people read your headline as opposed to the body copy.” On landing pages, and for offers like this, it also has to work double time by being the first thing people see in their email subject line or Facebook status update.
- Hero image: A hero image is named as such because it represents the ideal scenario. It transports the visitor to show them what they’re gonna get (or what they can become) if they take advantage of this incredible offer.
- Supporting copy: This section includes teasers and previews of the benefits you’ll get from the information inside the book.
- Opt-in: You’ll also notice that there are only two form fields. That’s by design, as you can expect higher conversions with fewer fields (as much as 120 percent in some cases).
- The CTA: The key here is to focus on using words that are as specific and relevant as possible (because that, over a generic "Sign Up" button can result in a 213 percent increase).
- Credibility indicators: The phone number in the upper right probably doesn’t get any calls. But that’s OK because it’s still an important ingredient. It’s subtly communicating that this offer is brought to you by a professional organization that you can trust.
Once you have all of this stuff published and ready-to-go, it’s time to promote and start generating new leads.
This article originally appeared in Performance Marketer.
This article was written by Brad Smith from Business2Community and was legally licensed through the NewsCred publisher network.